Frequently Asked Questions (FAQ)

Last updated: October 9, 2024

General Questions

What is ShuffleGuds?

ShuffleGuds is a brand dedicated to providing high-quality homeware and cleaning tools. We focus on creating unique products and exceptional customer experiences.

How can I contact customer support?

You can reach our customer support team at shuffleguds@hotmail.com. We are here to assist you with any questions or concerns.

Shipping Questions

What are your shipping policies?

All orders are subject to availability. Once your order is placed, you will receive a confirmation email. This confirms that your order has been received and is subject to cancellation.

How long does shipping take?

Shipping times vary based on your location and the shipping method selected at checkout. We aim to process and ship your order within 1-3 business days.

Refund and Exchange Questions

What is your refund policy?

All sales are final. Exchanges are handled on a case-by-case basis. If you have any questions, please reach out to our customer service team.

Can I exchange my purchase?

Exchanges are considered on a case-by-case basis. Please contact us at shuffleguds@hotmail.com for more information.

Privacy and Data Protection Questions

How do you protect my personal information?

We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

Do you share my personal information with third parties?

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers as outlined in our Privacy Policy.

Legal Questions

What are the terms and conditions for using your website?

Please review our Terms and Conditions for detailed information on using our website and services.